Not a few scholars reject the notion of divine impassibility. Contemporary theodicists in particular often see impassibility as impotent in the face of evil and suffering. At best, it is assumed that impassibility has no contribution to make to pastoral practice. At worst, it is argued that impassibility has negative repercussions for sufferers and carers. The purpose of this article will be to argue that impassibility has the potential to positively impact pastoral practice. It will be proposed that a constructive (...) ‘impassibilist pastoral care’ arises from a well defined understanding of impassibility and an awareness of the weaknesses of passibility. Consequently, five principles of pastoral care will be identified. Relationality engenders practice which is mutual. Particularity resists the tendency in much care towards ‘normalisation’. Equivalence challenges the passibilist by submitting that the incarnation provides an ontologically equivalent divine suffering which stands in contrast to the so‐called ‘suffering of God’ thesis. Arationality affirms that human reason is limited and therefore prevents the carer from over rationalising suffering. Otherness arises from the belief that God is ontologically distinct and therefore he alone is the source of salvation. In light of these principles, the proposed understanding of ‘impassibilist pastoral care’ is brought into dialogue with the questions sufferers ask and a positive and effective definition of impassibility is submitted. In sum, this article seeks to bring together philosophical and theological defences of impassibility in order to submit a fresh approach to the care of those who suffer. (shrink)